International shipping

Hi! We're Sel (Strudelle) and Ray (Rayfromspace), two artists from Mexico City. We started selling our creations locally at art fairs, conventions and art exhibitions around 2016, and started selling online on 2020.

Individually, we have dedicated ourselves to designing a variety of unique products. Each piece we create is a work of art that captures ideas, stories and emotions. As paintings and prints, they are perfect for decorating your home or workspace, filling them with expressiveness and color. As accessories, they become a fun way to express your personality and style in your everyday life. We invite you to carry a little piece of creativity with you and let it reflect who you are.

Here at Wabisabi we offer illustration services as well, ranging from portraits and character designs, to custom-made design solutions for small businesses. We’re here to help you bring your creative projects to life with care and dedication. We will love to be a part of your next artistic adventure =D

 

Strudelle 

Sel is passionate about fantasy and dark themes, often infusing her designs with a touch of lightheartedness and fun. She has experience working in various fields, such as animation, education, editorial design, videogames, and toy design for international clients. In her spare time, she enjoys working on her own comics, stories, and art projects. Sel has a fondness for sweets, capybaras, cats, plushes, and laying around.

 

Ray from Space
  
Ray is a fan of science fiction and an avid collector of art in all its forms, including figures, artbooks, comics, and animation. He pours a lot of effort and attention to detail into every piece of art he creates. Throughout his career, he has worked as an illustrator for different companies, and as an independent artist he has done over 800 different characters for his clients... and counting!  He has also pursued personal projects in his spare time, such as stories on comic zines that you can check in our catalog.

Yui

She plays an important role in our team by providing support, demanding love, and purring. While she doesn't actively contribute to our work, her firm demands and support are vital to our business and mental well-being.

 

F.A.Q.

GENERAL
 How can I place an order?
Simply browse our online store, select the desired product, and add it to your shopping cart. Then, follow the steps in the checkout process to complete your order.

 What payment methods do you accept?
Our payments are processed by trusted services such as Paypal (international purchases) and Mercado Pago (LatinAmerica) which enables payments through credit and debit cards from Visa, Mastercard, American Express,and more. During the checkout process, you can select your preferred payment method. 

ART COMMISSIONS

 How long does it take to finish a commission?
Each commission listing has its approximate time frame for completion on it's description. Please keep in mind that the time frame can vary based on the number of characters and the complexity of the piece. 

 PHYSICAL PRODUCTS

 How long does it take to process and ship my order?
Depending on the chosen platform and whether it is a national or international delivery, the products arrive within 15 to 30 days. Please note that shipping times may vary depending on the location and the selected shipping method.

 Do you offer international shipping?
Yes, we offer international shipping to most countries. During the checkout process, you can select your shipping country. However, please note that if there are additional charges such as customs duties or taxes will be the responsibility of the buyer.

 How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use that tracking number on our shipment tracking page to track the progress of your package.

 Can I request a refund?
Please contact us within 30 days of receiving the item and we will work with you to find a suitable solution. This may include a refund or a replacement depending on the circumstances. For art commissions, you can ask for cancellations and refunds before starting the commission or get a partial refund after the sketch phase. Please refer to our Return Policy page for detailed information on our return and exchange policies.